Privacy Policy

Last updated: January 2026

1. Introduction

Pandora Garden Maintenance ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or contact us
  • Schedule a service
  • Subscribe to our newsletter
  • Communicate with us via phone, email, or WhatsApp

This information may include:

  • Name and contact details (email, phone number, address)
  • Property details and service requirements
  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your service requests and payments
  • Communicate with you about our services
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze website usage to improve user experience
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business (e.g., payment processors, email services)
  • Law enforcement or regulatory authorities when required by law
  • Professional advisors (accountants, lawyers) as necessary

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent for marketing communications
  • Request data portability

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

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